The largest utility company in North America needed to replace its Service Desk, and it needed…
ImgnXMay 24, 2021
Product, Program and Project Management
ImagineX manages the successful delivery of all of our projects by bringing deep expertise around the product, the projects that support these projects, and the programs that support these projects:
Product Management: Defines the product vision, strategy, and roadmap. Identifies and manages market and user customer needs. Collaborates with the data science, engineering, design, marketing, sales, finance, and customer support teams. Builds business cases for new products and focuses on improvements to existing ones.
Program Management: Organizes programs and projects in the company. Creates and manages short-term and long-term goals. Develops methods to assess program strengths and identify areas for improvement. Formulates risk mitigation strategies to ensure projects and products are on track. Meets with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
Project Management: Determines and defines project scope and objectives. Forecasts and manages resources required to reach goals and prepares budgets based on resource requirements. Develops and manages a detailed project schedule and work plan to ensure that the teams meet goals with limited resources. Utilizes industry best practices, techniques, and standards throughout the entire project execution. Measures project performance to identify areas for improvement.
Agile Delivery
ImagineX delivers projects with modern best practices and utilizes iterative approaches to software delivery in which teams build software incrementally at the beginning of a project rather than ship it at once upon completion. ImagineX delivers through scrum master, product ownership, and technical delivery management. In the frame of Cybersecurity the same mindset is followed where Cyber engineers as well as Cyber teams will find opportunities on projects to showcase value to clients early and often in order for our clients to realize the greatest impact and value from change.
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Data Strategy & Architecture
Understand your business goals and architect elegant data solutions, keeping data security top of mind.
– Data solutions that enable business priorities
– Operational efficiencies
Data Quality & Governance
Understand and eliminate data inconsistencies and issues, producing actionable recommended fixes and processes to keep data clean.
– Trustworthy insight
– Operational efficiency
Data Engineering & Orchestration
Build systems that pull disparate data from multiple source systems, synthesize and transform this data in batch or real-time to prepare data for business consumption.
– Resource Efficiency
– Data Accuracy
– Information availability
Analyt-IX
Analyt-IX by ImagineX Consulting optimizes your Qualys Cloud Platform and enhances your Vulnerability Management program through a fully customizable Cyber Risk Platform to help you gain insights, prioritize and defend against the ever evolving threat landscape, and effectively reduce risk across your organization.
– Prioritize and Fix What Matters Most: Analyt-IX correlates Asset Attributes with Threat and Vulnerability Intelligence to create a custom
risk score that takes your unique risk appetite into account so you can focus on your biggest risk.
– Asset Intelligence: Analyt-IX synchronizes Qualys data with IPAM tools and CMDB to help you maintain full breadth
of coverage and enrich your metadata for Vulnerability Management.
– Data Orchestration: Analyt-IX automates the orchestration of siloed data from multiple security tools into a Single Pane of Glass providing the visibility to drive faster decision-making and alleviating tool fatigue.
– Actionable Insights: Analyt-IX is an extensible solution with a set of accelerators and pre-built data models, with powerful interactive dashboards that can be easily customizable to provide visibility into key performance indicators and metrics to align business goals with operational metrics.
Cyber Analytics Platform
Data-driven Cyber Defense. Having integrated, enriched data in a centralized platform enables an organization to gain the deep and actionable insights required to understand, prioritize and respond to cybersecurity risks at near real-time speed. Transform your cybersecurity processes and improve ROI on your IT spend by putting critical security data in the right hands at the right time.
Data Visualization
ImagineX will build custom reporting solutions or leverage best of breed business intelligence tools that will allow the business to easily interact with data and draw insights quickly with high confidence.
Web Application Development
Accelerate your business processes with custom enterprise developed web applications.
– Tailored processes for your company’s needs.
– Focus on your company’s business with reduced risk to delivery through expert product, engineering, and release management.
Tech Modernization
Improve your technology maturity by modernizing internal systems.
– Get your teams out of spreadsheets and into web applications.
– Innovate quicker by removing legacy systems from your internal IT.
– Keep old functionality that works but remove any processes that don’t.
Software & Product Development
Verify value propositions for any software initiatives by brainstorming, defining, and creating proofs of concept.
– Determine best strategy and course of action for any software initiative.
– Define areas of highest impact and ROI for any custom software or feature development.
– Reduce risk by thinking through alternative. approaches to achieving business goals
Assessment & Analysis
ImagineX can assist our customers with business, technology, and/or 3rd Party Solution/Assessments. Whether it is focused on M&A, Improving an area/department of an organization or even the evaluation of the effective use of tooling/processes.
Process Improvement
ImagineX can bring forth the talent and approach to improving a customer’s business processes. Business Process Improvement has been found to be a desired need of customers looking to analyze their business processes to identify areas where they can improve accuracy, effectiveness and efficiency and then make changes within the processes to realize these improvements. Overall process improvement will evaluate which organizational procedures and regulations add value to the company and help to steer it in the right direction. Improving business processes helps to support the current strategy, mission, vision, and goals, and eliminate those that don’t support company culture.
Digital Transformation
IX realizes that our customers may be well positioned and prepared to “transform” their business for the better. In this case IX can use its digital technologies and business expertise to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation and ImagineX’s deep background in business consulting, technology and cybersecurity allow for a program for customers that will achieve these needs.
Penetration Testing/Red Team Exercise
Validate your network’s and application’s security defenses through simulated (ethical) hacking situations.
– Test your network perimeter.
– Test a specific application (WebApp, Mobile, etc.).
– Meet your PCI or other compliance obligations.
– Test your technical and process/procedural controls through an expanded “Red Team” or “Purple Team” exercise involving your Security Operations Analysts in the threat scenario.
Cyber Training and Awareness
An organization’s people are the most common attack target (phishing, social engineering, business email compromise). Turn the tables and empower your people to be a strong component of your cyber defenses.
Typical components of Training and Awareness:
– Socialization of policies, procedures, and standards.
– In-person, virtual, or computer-based training sessions on IT and Information Security.
– Simulated phishing campaigns.
– Communications relating to cyber awareness (emails, newsletters, posters, etc.).
Compliance (PCI, SOX, HITRUST, FRB/OCC)
Achieving compliance regulatory obligations is a necessity to operate and thrive as a business.
Key components of a compliance program include:
– Design and implement controls.
– Test and validate execution of controls (collection of evidence).
– Completing assessments or audits for external validation or certification.
– Evaluating and remediating findings (or gaps) in controls.
Identity and Access Management
Understanding, managing, and controlling identities is becoming an imperative in today’s modern threat landscape.
Potential areas of support or focus include:
– Zero Trust
– Role Based Access Control (RBAC)
– Identity Governance
– Single Sign On (SSO) and Universal Identity Mgmt
– Multi-factor Authentication (MFA)
– Privileged Access Management (PAM)
– Customer/Consumer Identity Management (CIAM)
– Service Accounts and non-human identities.
Vulnerability Management Project Oversight
ImagineX acts as an advisor and runs the day to day of the vulnerability management program. Working with internal teams to help understand risk and support remediation efforts, provide reports to management on progress, and continually look for efficiencies in the program.
Patch Management
One of the best ways to stay ahead if vulnerabilities is to have a strong patch management strategy. ImagineX will help with tool selection, tool optimization, defiling or refining the patching polices and procedures.
Asset Management
You can’t secure what you don’t know. While asset management sounds easy, with todays dynamic and virtual environments sprawl is much more likely to occur.
ImagineX will audit current assets inventory, develop processes to continually check for changes in the inventory, and automate the process where possible.
Tactical Vulnerability Management
A key to a successful remediation program is to evaluate the risk of a vulnerability. This takes into account standardized risk ratings, common usage of the exploit, and business risk. ImagineX can model these factors along with develop SLAs for remediation and risk expectance polices.
VM Tool Implementation
Asset Management, Vulnerability scanning, Vulnerability evaluation, Remediation tracking, patch management, and reporting are all required to run a vulnerability. ImagineX can help with implementing and integrate the tools needed to run a successful program.
Tabletop Exercise (TTX)
Better prepare yourself for an incident by tailoring a Tabletop Exercise in order to:
– Provide a real-life simulation tailored to actual ransomware / breach scenarios.
– Educate your C level executives in how to handle a ransomware or breach scenario.
– Provide actionable guidance on gaps and improvement areas.
– Improve your company internal policies and procedures.
Policy, Procedure, Governance (incl. Incident Response Plan and Controls)
– Describe and document the governance required (including policies & procedures) to fill identified remediation gaps.Write the policies and procedures to manage cybersecurity risk profile and mitigate identified risks.
– Update existing policies and procedures, including documented controls.
– Review embedded controls from third-party tools and recommend changes as needed.
– Write or update the Incident Response Plan (IRP). We have experience with managing enterprise stakeholders outside of the InfoSec team.
Cyber Resilience Tool Implementation/Integration
Recommend and deploy cybersecurity tools that fit your situation, not our partnership portfolio.
– Identify and recommend tools for Governance, Risk & Compliance (GRC) and Incident Response (IR), and/or Business Continuity BCP/DR.
– Roll-out GRC or IR tools, integrating into the ecosystem.
– Partner tools include Qualys-Policy Compliance (GRC) and CrowdStrike (Endpoint Detection & Response).
– Integrate with existing cybersecurity and compliance tools either pre-existing in the environment, or in flight. Example: Roll-out Qualys-PC with OneTrust within client ecosystem.
Compliance/Assessment Findings Remediation
Prioritize and address compliance gaps previously identified by regulators, audits and/or consultancies.
– Address what has been identified to improve your attack surface.
– Evidentiary value to regulators and auditors that identified gaps are being addressed (i.e. ‘there is a plan’).
Risk Maturity Assessment
Assess the efficacy of your risk and compliance efforts against NIST CSF and other preferred cyber frameworks.
– Lay the foundation for a strategic roadmap to reduce your attack surface.
– Identify and prioritize areas of risk to address.
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