Client Success Story - Large Financial Services Company

Project Overview
  • The need of a centralized tool for:
  • Patch Identification – enabling earlier identification of available patches and patching targets for patch deployment and risk reduction
  • Patch Validation – proof that a required patch was applied, allowing visibility for proactive remediation
  • Vulnerability Detection – near real time discovery of a vulnerability
ImagineX Approach
  • First line verification of vulnerability remediation – validation that the vulnerability has been resolved and risk remediated
  • 2-year prime contract with IBM to deliver BigFix endpoint management solution, including:
    • 45 Out-of-the-Box product coverage to meet their goal of automation
    • 200 custom-designed “Fixlets” would enable additional product coverage up to 99.5% of patchable volume
  • Through on-going design included large-scale implementation (total endpoints up to 500k), client executive leadership requested a dual solution approach, narrowing initial deployment to servers only (~100k endpoints)
  • Establishment of a Fixlet development process for requesting and fulfilling requests for adding new middleware and application patch reporting
Project Success
  • ~90% of patchable instances could be identified and validated through automation with BigFix out-of-the-box (OOTB) today, exceeding the commitment of 75%+ patchable instances
  • Coverage increases to 99.5% once we incorporate ~216 Fixlets
  • Total 265 Fixlets include the ~216 Fixlets which are customized and hand-selected using a risk-based approach to optimize risk reduction
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