Case Study – Servicenow

ImagineX delivers projects with modern best practices and utilizes iterative approaches to software delivery in which teams build software incrementally rather than ship it at once upon completion.

Value:
PROVIDE an iterative approach to implementing solutions following agile best practices. Working on software and demonstrations over comprehensive documentation for improved efficiency to see a vision through and to release faster to the market.
EDUCATE your team on best practices to define or refine your organization’s current approach to project implementation and delivery.
IMPROVE your organization’s speed to market and ability to have stakeholders engaged earlier within the development lifecycle of projects.

ImagineX provides top tier consultancy and program level acumen to all project delivery and execution:

Value:
PROVIDE product, program, and project management expertise for our client’s desiring to deliver on successful solutions.
EDUCATE our clients on best of breed processes and tooling in order to deliver on time, on budget, and incredible experiences to their clients.
IMPROVE our clients go to market speed in combination with high quality delivery thereby reducing delays and issues with solutions releasing into the market.

IX realizes that our customers may be well positioned and prepared to “transform” their business for the better. In this case IX can use its digital technologies and business expertise to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements.

Value:
PROVIDE deep consulting, business, technology, and cybersecurity expertise to our clients in order to visualize and formalize a plan and roadmap for future transformations.
EDUCATE our clients on best of breed processes, approaches, software, and tooling to transform their business to achieve critical business outcomes.
IMPROVE our clients organization by attaching our solutions, processes and approaches to transform to stakeholder desires and outcomes.

Imagine X has been delivering on Business Process Improvements since the inception of the company. Built on the years of deep consulting experience client’s have turned to IX looking to analyze their business processes, identify areas where they can improve accuracy, effectiveness and efficiency and then make changes within the processes to realize these improvements.

Value:
PROVIDE our clients best of breed processes that last and will help transform their business where needed, meeting critical stakeholder outcomes.
EDUCATE our clients on how to drive process improvement regardless of size of company or teams. An approach that can be fit for any size and range of talent.
IMPROVE the quality and process tracking project over project, thereby seeing the quality of outcomes increasing over time.

ImagineX can assist our customers with business, technology, and/or 3rd Party Solution/Assessments. Whether it is focused on M&A, Improving an area/department of an organization or even the evaluation of the effective use of tooling/processes.

Value:
PROVIDE analysis and outcomes that assist in planning for future Strategy and Implementation related to specific product needs.
EDUCATE your team on best practices for modernizing and scaling and how to compete in its respective vertical.
IMPROVE in your understanding of how to think about and implement your future capability as it relates to your platform, software, and products.

Understand your business goals and architect elegant data solutions, keeping data security top of mind.

Value:
PROVIDE data solutions that enable business priorities.
EDUCATE and ensure success with the right strategy and a pragmatic implementation plan that delivers incremental value.
IMPROVE operational efficiencies.

Understand and eliminate data inconsistencies and issues, producing actionable recommended fixes and processes to keep data clean.

Value:
PROVIDE trustworthy information throughout your organization
EDUCATE Stakeholders on the power of clean and trustworthy data
IMPROVE confidence in your information and ability to make informed decisions

Build systems that pull disparate data from multiple source systems, synthesize and transform this data in batch or real-time to prepare data for business consumption.

Value:
PROVIDE access to data to drive insight and decision making.
EDUCATE on data engineering best practices
IMPROVE information availability.

Build custom reporting solutions or leverage best of breed business intelligence tools that will allow the business to easily interact with data and draw insights quickly with high confidence.

Value:
PROVIDE reporting solutions that leverage best of breed business intelligence tools allowing the business to easily interact with data.
EDUCATE your organization with easy to understand visuals.
IMPROVE actionable insights quickly and with high confidence.

Data-driven Cyber Defense. Having integrated, enriched data in a centralized platform enables an organization to gain the deep and actionable insights required to understand, prioritize and respond to cybersecurity risks at near real-time speed. Transform your cybersecurity processes and improve ROI on your IT spend by putting critical security data in the right hands at the right time.

Value:
PROVIDE a “Single Pane of Glass” for all levels of the organization to understand risk.
EDUCATE stakeholders by shifting security left and integrating security data into CI/CD Pipelines.
IMPROVE efficiency and lower enterprise risk with near real-time views of risk across the organization.

Analyt-IX by ImagineX optimizes your Qualys Cloud Platform and enhances your Vulnerability Management program through a fully customizable Cyber Risk Platform to help you gain insights, prioritize and defend against the ever evolving threat landscape, and effectively reduce risk across your organization.

Value:
PROVIDE full breadth of coverage and enrich your metadata for Vulnerability Management.
EDUCATE stakeholders with actionable insights using accelerators and pre-built data models with powerful interactive dashboards that can be easily customizable to provide visibility into key performance indicators and metrics to align business goals with operational metrics.
IMPROVE and fix what matters most by creating a custom risk score that takes your unique risk appetite into account so you can focus on your biggest risk.

Companies require a robust set of applications for both their employees and their customers in order to sustain and grow their business. BUILDING bespoke applications can give an organization a competitive advantage with all of their constituents.

Value:
PROVIDE state of the art custom applications that are tailored to your company’s specific needs incorporating Strategic Planning, Discovery, Implementation, Testing, and Release Management.
EDUCATE your team on best practices for modernizing and scaling the organization’s technical stack and enabling a more efficient and effective work flows.
IMPROVE performance, stability, and speed while reducing manual efforts and ultimately costs.

Technology moves fast and cutting edge software eventually will become legacy software that has scaling and maintainability challenges. BUILDING a plan to address legacy software challenges can give an organization a start towards company growth.

Value:
PROVIDE an evaluation of the current software, architecture, business processes, and overall software health.
EDUCATE your team on modern development and cloud architecture practices to train the team on handling modern software challenges.
IMPROVE the overall health of the application to drive scale, reliability, cost savings and maintainability.

Optimizing software applications can be tricky and requires a variety of expertise to achieve success. BUILDING great applications can give an organization significant differentiation in their industry.

Value:
PROVIDE architecture, software development life cycle (SDLC), QA, UX, code and security reviews.
EDUCATE your team on an execution plan that meets business milestones such as timeline, impact, or budgetary goals.
IMPROVE velocity and dependability in the development and release process of your suite of bespoke software.

Security does not equal Compliance, and Compliance does not equal Security. However, a thoughtful and comprehensive approach to your regulatory obligations can be a powerful indicator of your security program’s effectiveness.

Value:
PROVIDE tactical support through strategic advisory on understanding, achieving, and effectively communicating your organization’s IT compliance obligations.
EDUCATE key internal and external stakeholders on the necessary components of, or the validated outcomes of your compliance processes.
IMPROVE the effectiveness and efficiency of your IT compliance program.

An organization’s people are the most common attack target (phishing, social engineering, business email compromise). Turn the tables and empower your people to be a strong component of your cyber defenses.

Value:
PROVIDE a sustainable and repeatable approach to informing and educating your workforce on the risks they encounter and their role in protecting the organization.
EDUCATE the largest and most vulnerable part of your organization’s information security posture.
IMPROVE the role that every employee can play in keeping your organization protected.

Validate your network and application security defenses through simulated attack scenarios to find the weaknesses before the “bad guys” do.

Value:
PROVIDE insights into potential compromise points in your technology ecosystem as well as accomplish required regulatory obligations.
EDUCATE your IT and Application teams on weaknesses and potential exploitation paths before systems “go live”.
IMPROVE the security of your customer-facing technology.

Assess the efficacy of your risk and compliance efforts against NIST CSF and other cybersecurity frameworks.

Value:
PROVIDE a strategic roadmap to reduce your attack surface.
EDUCATE compliance, risk management and information security teams on prioritized risks to address.
IMPROVE risk maturity and posture for the overall organization.

Prioritize and address compliance gaps previously identified by regulators, audits and/or consultancies.

Value:
PROVIDE evidence to regulators and auditors that identified gaps are being addressed.
EDUCATE regulators and auditors how and when gaps are being remediated.
IMPROVE your attack surface and risk profile by addressing identified gaps.

Recommend and deploy cybersecurity tools that fit your situation, not our partnership portfolio.

Value:
PROVIDE recommendations concerning tools for Governance, Risk & Compliance (GRC), Incident Response (IR), and/or Business Continuity BCP/DR that fit your needs.
EDUCATE about the value-add GRC, IR, or BCP/DR tools bring to your organization and the relative trade-offs of integrating into your ecosystem.
IMPROVE your attack surface and/or security profile by integrating with existing cybersecurity and compliance tools.

Describe and document the governance required (including policies & procedures) to effectively achieve business outcomes within the organization’s risk tolerance.

Value:
PROVIDE the policies and procedures to manage identified cybersecurity risks, including an update to the Incident Response Plan (IRP) or Disaster Recovery Plan (DRP).
EDUCATE the organization, auditors and regulators concerning updated existing policies and procedures.
IMPROVE control structure and risk profile by aligning governance and controls.

Better prepare yourself for an Information Security incident by stepping through a simulated event in a Tabletop Exercise.

Value:
PROVIDE a real-life simulation tailored to actual ransomware / breach scenarios to produce actionable guidance on gaps and improvement areas.
EDUCATE your C level executives on their role and how the organization would handle a ransomware or breach scenario
IMPROVE your company’s readiness for the “when” vs. “if” scenario of today’s cyber threat landscape.

Choosing the right security tools for your organization can be overwhelming. In fact, the average Enterprise has over 130 security tools in their portfolio. A strong security tool set can help organizations PROTECT and DEFEND against the costly impact of a breach.

Value:
PROVIDE an agnostic assessment of your current tool set, how effectively the tools are being utilized, and a gap analysis on what tools are needed. ImagineX also offers a hands-on approach implementing and integrating the tools needed to run a successful program.
EDUCATE your team on best practices and operational procedures for managing and maintaining vulnerability management tools.
IMPROVE efficiencies in management of the security tool set, hardening your environment and reducing risk.

Keeping up with identified vulnerabilities can be a daunting (and seemingly impossible) task.

Value:
PROVIDE hands on execution or advisory support to prioritize, fix/mitigate, and validate the remediation of your vulnerabilities.
EDUCATE your team on best practices and current trends in remediation methodology and reporting.
IMPROVE the maturity of the remediation process in order to harden your environment and reduce risk.

Organizations commonly have a significant discrepancy between their reported assets and what they actually have in the real world. Even the greatest Security Program cannot PROTECT and DEFEND what they don’t know about.

Value:
PROVIDE an approach to identifying or validating the current asset inventory and maintaining an alignment of all company assets to the organization’s vulnerability program.
EDUCATE on best practices to handle dynamic systems, virtual environments, and evolving hybrid IT infrastructures while continually monitoring for changes in assets.
IMPROVE the breadth of coverage in the vulnerability management program to maximize returns, minimize risk, and increase business value.

The most common cause of a cyber breech is an unpatched security vulnerability. Organizations can PREVENT these costly breaches with a strong and complete patch management strategy.

Value:
PROVIDE an agnostic approach and overarching strategy to ensure assets in your environment are not susceptible to attacks; this can include embedded systems, operating systems, and applications.
EDUCATE your team on best practices to define or refine your organization’s current patch management program.
IMPROVE your organization’s risk profile in a timely and cost-efficient manner through a closed loop patch and vulnerability management program.

Automation helps with the speed of fixing a vulnerability, which in turn limits a company’s liability.

Value:
Analyze and PROVIDE opportunities with the current program to automate manual process.
EDUCATE stakeholder teams on running and maintaining automation.
IMPROVE the speed of vulnerability remediation.

Companies need a pragmatic, risk-based vulnerability management program to DEFEND against the costly impact of a breach.

Value:
PROVIDE an assessment of the current state of your organization’s Vulnerability Management Program.
EDUCATE your team on best practices for identifying and evaluating vulnerabilities, remediating or accepting the associated risk, and reporting to ensure compliance.
IMPROVE your organizations risk profile in a timely and cost-efficient manner.